Terms & Conditions

Please read these terms and conditions carefully before booking your trek with us.

1. Booking and Payment

  • 50% advance payment is required to confirm your booking
  • Remaining 50% payment must be made on the day of the trek
  • All payments are non-refundable unless the trek is cancelled by us
  • Group bookings (10+ people) are eligible for special discounts

2. Cancellation Policy

  • Cancellation 7+ days before trek: 50% refund of advance payment
  • Cancellation 3–6 days before trek: 25% refund of advance payment
  • Cancellation less than 3 days: No refund
  • Weather-related cancellations by organizers: Full refund or reschedule

3. Health and Safety

  • Participants must be physically fit for the trek difficulty level
  • Pre-existing medical conditions must be disclosed during booking
  • First aid will be provided, but serious medical emergencies require evacuation at participant's cost
  • Consumption of alcohol or drugs during the trek is strictly prohibited
  • Participants must follow all safety instructions from trek leaders

4. What's Included & Excluded

Included:

  • Professional trek guide
  • Basic first aid kit
  • Transportation (as mentioned in trek details)
  • Meals (as mentioned in trek itinerary)

Excluded:

  • Personal trekking gear and equipment
  • Personal insurance
  • Any additional meals or beverages
  • Tips for guides and support staff

5. Participant Responsibilities

  • Carry valid ID proof at all times
  • Bring appropriate trekking gear as per provided checklist
  • Respect local culture, environment, and wildlife
  • Do not litter; follow "Leave No Trace" principles
  • Inform trek leader of any discomfort or health issues immediately

6. Liability and Insurance

  • Participants join treks at their own risk
  • Sahyadri Trek Traveller is not liable for any personal injury, loss, or damage
  • We strongly recommend participants to have personal travel insurance
  • Our liability is limited to the trek fee paid by the participant

7. Weather and Force Majeure

  • Treks may be cancelled or modified due to adverse weather conditions
  • In case of natural disasters, political unrest, or government restrictions, alternative dates will be offered
  • No compensation for delays or changes due to circumstances beyond our control

8. Photography and Privacy

  • Photos and videos may be taken during treks for promotional purposes
  • Participants consent to use of their images on our website and social media
  • Personal information will be kept confidential and not shared with third parties

9. Contact Information

  • For any queries regarding these terms and conditions:
  • Email: sahyadritreksandtours@gmail.com
  • Phone: +91-9876543210
  • WhatsApp: +91-9876543210

By booking a trek with Sahyadri Trek Traveller, you acknowledge that you have read, understood, and agree to these terms and conditions.